Terms of Service
Last updated: [DATE]
1. The service
[Company legal name] ("we") provides hosted online-ordering software that businesses ("you") embed in their own websites. We host the software, the database and the store widget.
2. Accounts
You must provide accurate information, keep your password secure and are responsible for activity under your account.
3. Subscription and fees
Plans are billed monthly in advance through Stripe. One-time setup fees are non-refundable once setup work begins. You can cancel any time from the billing portal; service continues until the end of the paid period. If payment fails we may suspend your store.
4. Payments from your customers
Customer payments are processed by Stripe and settled to your own connected Stripe account. You are the merchant of record and are responsible for your products, pricing, taxes, refunds and customer service. Your use of Stripe is subject to the Stripe Connected Account Agreement.
5. Your content
You keep ownership of your products, images and business information, and give us permission to host and display them to operate the service.
6. Acceptable use
You may not sell illegal or prohibited goods, or use the service to send spam, attack systems or infringe others' rights.
7. Support access
Our support staff may access your dashboard to help you or to keep the service running. Such access is logged.
8. Availability and liability
[Uptime commitment, warranty disclaimer and limitation of liability.]
9. Termination
[Termination rights, data export and deletion after termination.]